Frequently Asked Questions (FAQs)

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1. What types of products do you offer?

We offer a wide range of sportswear, including athletic apparel, performance wear, activewear, and accessories designed for various sports and fitness activities. Our products are crafted with cutting-edge technology and stylish designs to enhance your performance and comfort.

2. How can I place an order?

You can place an order directly through our website at www.Wingssportsapparel.com. Simply browse our collections, select your desired items, and follow the checkout process. For custom orders, please contact us at info.wings2024@gmail.com.

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit/debit cards (Visa, MasterCard, American Express), Mobile Financial Services (Bkash, Nagad, Rocket, and others), and other secure payment options. Your payment will be processed securely through our payment gateway.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email/sms with a tracking number and a link to track your shipment. You can also track your order status by logging into your account on our website.

5. What is your return and exchange policy?

Please visit our Returns and Exchange policy for details and contact us at info.wings2024@gmail.com.

6. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary depending on your location. For a shipping quote and estimated delivery time, please enter your address at checkout and email us at info.wings2024@gmail.com for custom/bulk orders.

7. How can I contact customer service?

You can reach our customer service team via:
Email: info.wings2024@gmail.com
Phone: +880 1886 42 41 41
Address: South Mugda, Mugdapara, Dhaka-1214.

8. Do you offer custom sportswear designs?

Yes, we offer custom sportswear solutions for teams, organizations, and individual athletes. For more information on custom orders and design services, please contact us at info.Wings2024@gmail.com.

9. How can I stay updated on promotions and new products?

To stay updated on our latest promotions, new products, and special events, sign up for our newsletter by entering your email address at our website. You can also follow us on social media:
• Facebook: @Wingsbd00
• Instagram: @Wingssportswearbd

10. What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact us immediately at info.Wings2024@gmail.com with your order number and details of the issue. We will arrange for a replacement or refund and provide a prepaid return label if necessary.

11. How do I update my account information?

To update your account information, log into your account on our website and navigate to the account settings section. You can update your personal details, shipping address, and payment information from there.

12. Is my personal information secure?

Yes, we take the security of your personal information very seriously. We use encryption technology and other security measures to protect your data. For more information, please review our Privacy Policy.

13. Can I change or cancel my order after it has been placed?

Once an order has been placed and confirmed, it cannot be changed or canceled. However, you may contact us as soon as possible if there is an issue with your order, and we will do our best to assist you.